Privacy policy

Who we are

SIA Jozy (registration number 40203750430), Livciema iela 57, Rīga, Latvia, is responsible for your personal data. Contact: Lvjozy@gmail.com.

What we collect and why

• Orders: name, email, phone, delivery address, the products you order, payment method and payment status. We need this to fulfil your order and to keep accounting records (contract and legal obligation).
• Account: if you create an account, also your password (stored only in encrypted form) and saved address.
• Reviews: your rating and text, shown with your first name and initial.
• Contact form and emails: what you write to us, so we can answer.
• Newsletter: your email address, only if you subscribe (consent). You can unsubscribe at any time.
• Security: our servers briefly process your IP address to protect the shop against abuse (legitimate interest).

Who receives your data

Only companies that help us run the shop, and only the data they need:

• Cloudflare - hosting of the website and its data,
• Revolut, PayPal and CoinGate - payments (they receive your payment details directly),
• Resend - sending emails,
• Omniva, DPD and other carriers - delivery details,
• our accountant and, where the law requires it, public authorities.

Some of these companies may process data outside the EU. Such transfers are protected by the European Commission's standard contractual clauses or similar safeguards.

How long we keep data

• Orders and invoices: as long as Latvian accounting law requires.
• Account: until you delete it (you can do this yourself in My account).
• Newsletter: until you unsubscribe.
• Contact messages: up to 2 years.

Cookies and storage

We only use essential cookies: one keeps you logged in, one remembers your language. Your basket and wishlist are saved in your own browser. We don't use advertising or tracking cookies.

Your rights

You can ask for a copy of your data, have it corrected or deleted, restrict or object to its use, and receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. Write to Lvjozy@gmail.com.

You can also lodge a complaint with the Data State Inspectorate of Latvia (www.dvi.gov.lv).